PAYMENT & SHIPPING

For enquiries about shipping, please email me at: earthandsoulapothecary@gmail.com

  • Orders are normally posted twice weekly on a Tuesday and a Friday. Postage costs are automatically calculated at checkout and will be clearly displayed before you proceed with payment. 

  • I send orders via regular Australia Post within Australia are sent by Australia Post and are usually received within 7–10 business days. We will send a confirmatory email once we have sent your parcel. 

  • I am not currently shipping internationally but to keep updated with any changes, please subscribe to my monthly newsletter.

    RETURNS & REFUNDS

    Earth & Soul Apothecary will refund or replace products that are faulty or damaged, or do not match the product ordered from the Website. Please email us within 7 days of receipt of the product at earthandsoulapothecary@gmail.com for full instructions on how to proceed with returning the product and obtaining your replacement or refund.

    Earth & Soul Apothecary will not accept returns of opened or used products. 

    Please ensure you research the contraindications and safety data of each product prior to purchase.